Aging Life Care Professionals · Serving Our Community Since 2010
Your family doesn't
have to navigate
this alone.
Expert, compassionate guidance through every stage of the aging journey — from the first difficult conversation to ongoing care coordination.
Sacramento
Supported
Availability
*24/7 crisis response only available in Greater Sacramento region.
Member
Aging Life Care Association
Service Area
Greater Sacramento, Yolo & Solano
Approach
Person-Centered Care Team
Experience
Serving Families Since 2010
who we are
Comprehensive care for complex situations
- Medical & functional needs assessment
- Personalized written Plan of Care
- Coordination across all providers
- Family communication & education
- Crisis intervention & emergency support
- Legal, financial & housing advocacy
Our Services
How we support your family
Care Assessment & Planning
Ongoing Care Management
Crisis Intervention & Management*
*24/7 crisis response only available in Greater Sacramento region.
Mediation & Health Advocacy
Our Process
The right level of support, at the right time
01
Phone Call
A brief introductory conversation to understand your situation, answer immediate questions, and determine how we can help.
01
Phone Call
A brief introductory conversation to understand your situation, answer immediate questions, and determine how we can help.
02
In-Person Consultation
A deeper discussion of needs, challenges, and family dynamics — resulting in a clear, personalized strategy and next steps.
02
In-Person Consultation
A deeper discussion of needs, challenges, and family dynamics — resulting in a clear, personalized strategy and next steps.
03
Care Assessment
A full written Care Plan outlining recommendations, community resources, and a structured path forward for your family.
03
Care Assessment
A full written Care Plan outlining recommendations, community resources, and a structured path forward for your family.
04
Ongoing Management
A dedicated Care Manager who coordinates care, advocates for your loved one, and adapts as needs change over time.
04
Ongoing Management
A dedicated Care Manager who coordinates care, advocates for your loved one, and adapts as needs change over time.
meet the team
The people behind your care plan
Louie Handugan, MDIV
Director of Care Management
Louie brings over 15 years of hospice leadership to his new role as Director of Care Management. He has guided interdisciplinary teams- including Medical Social Workers, Chaplains, and Therapists- who support patients and families through the emotional, mental, and spiritual complexities of end-of-life care.
Felicia Juntunen, BSW, MA, CMC
Director of Professional Development
Felicia received her Bachelor’s degree in Social Work and a Master’s in Gerontology from California State University, Sacramento. In 2011/12, during her graduate program she served as a student intern with Elder Care Management then officially joined the Care Management team shortly thereafter.
Gail Arno, BS, CMC
Founding Member, Senior Care Manager
Piper Jackson, BA, CDP
Lead Aging Life Care Manager
Families We've Helped
What families say about us
"
I can’t say enough good things about Elder Care Management. I was referred to ECM when my mom was showing signs of Dementia. We needed someone to help with getting my mom to appointments but mostly she needed some more social interaction. Gail Arno was our first point of contact and she was great.
— Kelly H, Sacramento
"
If there was a 10 star rating, I would give ECM all 10! As a senior safety specialist, I often say “aging is a team sport” because going it alone is not recommended, whether for yourself or a family member. I can’t emphasize enough how important it is to have ECM on your team to bring trusted resources and information to you, in many ways, the way a general manager would oversee a project.
— Dot, Senior Care Speclalist
"
The Elder Care Management team has been supporting my family for 4 years! They have been an exceptional extension of our family providing support whenever needed. Whether it’s routine medical checkups, ER visits, emotional support, or trips to the nail salon, the care team always provides the utmost professional care 24/7.
— Brandi G, Roseville
Who We Help
Is this the right time to reach out?
New dementia diagnosis
Unsure how to plan for the changes ahead or which resources to trust.
Balancing family & career
Managing children, a career, and the growing needs of aging parents simultaneously.
Long-distance caregiving
Unable to attend medical appointments or respond to emergencies in person.
Family disagreement on care
Siblings with differing opinions about what's best for a parent's care.
Living alone without family nearby
An older adult who needs support but lacks a nearby family network.
Not sure if you need a Care Manager?
The first call is always free. In 30 minutes, we can help you understand whether Care Management is the right fit — and if not, point you toward resources that are.
Our team has helped over 1,000 Greater Sacramento families find clarity, structure, and peace of mind.